Crisis communications · International
Designing a rapid-response system across 15 markets
Designed and introduced a cross-market system for fast-moving operational and reputational incidents.
- 15
- markets
- 15 min
- response time
- 20%
- annual departmental budget savings
Contribution
What I worked on
- Mapped recurring risk scenarios
- Connected local teams with shared response processes
- Reduced fragmented manual work
- Improved the speed and operational efficiency of incident handling
Selected client and operational details are omitted where appropriate.